Privacy Policy

Effective Date: 15/07/2026

At ÒPÁ HEADS Repair & Shop, we are committed to protecting your privacy and handling your personal information responsibly.

We may collect the following information when you use our website or contact us:

• Name
• Email address
• Telephone number
• Delivery and billing address
• Payment information (processed securely through third-party payment providers)
• Details relating to your repair or product enquiry
• Photos or videos you provide of your instrument
• Website usage data through cookies and analytics

Your information is used to:

• Respond to enquiries
• Process repair bookings and orders
• Deliver products and services
• Process payments
• Communicate updates regarding your repair or purchase
• Improve our website and customer experience
• Comply with legal and accounting obligations

We will only use your personal information for the purposes for which it was collected.

We do not sell or rent your personal information.

We may share your information only with trusted third parties where necessary, including:

• Payment providers
• Delivery and courier services
• Website hosting providers
• Professional advisers where required by law

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

Our website may use cookies to improve your browsing experience and analyse website traffic.

You can manage or disable cookies through your browser settings at any time.

Under UK data protection law, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information where appropriate
• Object to or restrict certain processing
• Withdraw consent where consent has been given
• Lodge a complaint with the Information Commissioner's Office (ICO)

We only retain your personal information for as long as necessary to provide our services, fulfil legal obligations, resolve disputes, and maintain business records.

Our website may contain links to third-party websites or use third-party services such as payment processors or social media platforms. We are not responsible for the privacy practices of those third parties.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

ÒPÁ HEADS Repair & Shop

Email: opapercussion02@yahoo.com

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.